Privacy Policy
Last Updated: September 30, 2025
| What is this document about? | This Privacy Policy (hereinafter – the “Policy”) provides information on how: we (hereinafter – “we” or “us”) process the personal data of users of the website – www.zenoft.com (hereinafter – the “Site”); we ensure the confidentiality and security of users’ personal data. |
| Who processes personal data and how? | The operator of the personal database is the company ZENOFT LLC, TIN 312413641, registered address: Uzbekistan, 100128, Tashkent, Shaykhantakhur district, Labzak mahalla, Labzak street, 64a. We process personal data in accordance with the laws of the Republic of Uzbekistan and strictly adhere to the principles of data minimization and limited processing periods. |
| How to contact us? | By email: inquiries@zenoft.com |
| What rights do data subjects have? | You have rights in accordance with the Law of the Republic of Uzbekistan “On Personal Data” No. ZRU-547 dated 02.07.2019, which you can exercise by contacting us. |
| What personal data do we collect? | We process the following categories of personal data that you provide to us or that are collected automatically: Identification Data: name, surname, patronymic (if applicable), date of birth, citizenship, identification number/passport details (if necessary for the provision of Services and/or compliance with legal requirements). Contact Data: email, phone number, postal address, messengers. Account Data: login, passwords, settings. Payment Data: partially masked details, transaction identifiers, payment status information (via payment providers). Support Data: requests, tickets, call/chat records. Marketing and Communications Data: subscriptions, preferences, participation in promotions. Technical and Behavioral Data: IP address, device/browser identifiers, cookies and similar technologies, logs, usage information, approximate location. Data uploaded by users to the Services (content and metadata), if the functionality of the Services implies it. |
| How do we collect personal data? | We collect personal data in the following ways: From You: You may provide us with your data by filling out forms in the Application or by contacting us by mail, phone, email, or otherwise. From Third Parties and Public Sources: We may receive personal data about you from various third parties and public sources. |
| If you do not provide / provide incorrect personal data | If, by law or due to the necessity of providing services or supplying goods to you, we require your personal data, then refusal to provide it / provision of incorrect data may result in our inability to properly fulfill our obligations. |
| Opting out of marketing activities | You can request to stop receiving marketing messages at any time by sending us an opt-out request. Opting out of marketing messages does not affect the processing of personal data where we have a legitimate interest in processing the necessary data. |
| Who do we disclose personal data to? | We may disclose your personal data to our employees and affiliates. We may also disclose your data to the following third parties: Banks and payment providers; Information technology service providers; Professional consultants, including lawyers, auditors, etc., who provide consulting, legal, accounting, and other services; Companies providing professional services, including business process outsourcing; Government authorities to whom we are obliged to provide information in accordance with legal requirements; Courier services; Chat-bots; Analytics services. We require all third parties to ensure the security of personal data. Third parties are not entitled to use your personal data for their own purposes unrelated to the purposes specified in this privacy policy. |
| Data processing and retention periods | We cease processing your personal data when: the purposes of the personal data processing have been achieved; the agreement with you, for the performance of which the personal data was processed, has been fulfilled or terminated; the term of consent for the processing of personal data has expired or it has been revoked prematurely, and there is no other legal basis for processing. After these periods, we may process/store your personal data where necessary for our compliance with legal requirements. In some cases, we may anonymize your personal data for research or statistical purposes. In this case, we may use this information indefinitely without further notice. |
| How do we protect data? | We protect the integrity, safety, and confidentiality of your personal data in accordance with Article 27 of the Law of the Republic of Uzbekistan “On Personal Data” No. ZRU-547 dated 02.07.2019, applying international experience and modern solutions. We implement organizational and technical measures for the protection of personal data, corresponding to the level of threats and legislative requirements, including access control, encryption (where applicable), logging, backup, staff training, and regular audits. |
| Data processing when using the Site | To improve and ensure the functionality of the Site, as well as to improve our products and services and determine your preferences for providing targeted information about our products and services, we use Cookies. |
| What are Cookies? | Cookies are data that a website requests from the browser used on your computer, tablet, mobile device, and other devices when you visit the website. Cookies contain information about your actions on the website and may also contain information about your equipment, date, and time of the session. Cookies are stored locally on your computer, tablet, mobile device, and other devices. You can delete saved Cookies in your browser settings if you wish. |
| What Cookies do we use? | We may use the following Cookies: Session Cookies: Exist only in temporary memory during the time you are on the Site page. Browsers usually delete them after you close the website window. Session Cookies allow the Site to remember information about your choice on a previous page of the Site to avoid re-entering information. We process this data until you exit the browser. Persistent Cookies: Cookies that are stored on your computer and are not deleted when you close the browser. They can save user settings for the Site, allowing the use of these preferences in future browsing sessions. Such Cookies allow us to identify you as a unique user of the Site and help remember information about you and your previously taken actions when you return to the Site. Analytical / Marketing Cookies: Include information about how you use the Site (which pages you visit, which links you click on, etc.). The main purpose of such Cookies is to improve the functions and performance of the Site. They allow us to show you relevant offers to improve the user experience. We use this data to improve our products and services. Strictly Necessary Cookies: The minimum set of Cookies required for the correct operation of the Site. |
| Methods of processing Cookies | We use cookies, pixels, and SDKs for the functioning of the Services, analytics, and (subject to your consent) for marketing. |
| Managing Cookies | By clicking the “Accept” button in the Cookie notification window, you give your consent to the processing of your Cookies. You can refuse the processing of Cookies in your browser settings. Disabling strictly necessary Cookies may affect the website’s functionality. |
| Processing of minors’ data | Our Services are not intended for independent use by persons under the age of 16 without the consent of a legal representative. If we become aware that a minor’s data has been processed without proper consent, we will delete such data. |
| International users / International data transfer | Since our website is available to users worldwide, the processing of your personal data may be carried out outside your country of residence, including the Republic of Uzbekistan. We strive to ensure an adequate level of protection for your personal data regardless of the country in which it is processed. For users from the European Economic Area (EEA): When transferring data to countries not recognized by the European Commission as having an adequate level of protection (including Uzbekistan), we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, or other mechanisms provided for by the GDPR to ensure the legality of such transfer. For users from the USA and other countries: We ensure data protection by concluding agreements that include appropriate guarantees for the protection of confidentiality and data security. By carrying out international data transfers, we guarantee that you are not deprived of the rights to protect your personal data granted to you by applicable law. You can request information about the transfer mechanisms used, contact us, and learn more about the protective measures |
| Changes to the Policy | We may periodically update this Privacy Policy. Information about significant changes will be brought to your attention by posting a notice on our website or by email. The date of the last update is indicated at the top. |
| Your obligation to inform us of changes | It is important that the personal data we store about you is accurate and up to date. Please keep us informed if your personal data changes. |
